A historically in-person process, online notarization has become an industry staple. RON technology allows borrowers to schedule an appointment at their convenience, expediting loan closings and providing a seamless digital experience.
But, not all RON platforms are created equal. Here are some tips to help you choose the right one for your business:
Notaries are increasingly using technology to make their work faster and more convenient. But regarding remote online notarization, Notaries need a reliable service that works every time.
The best RON solutions offer multiple features to secure notarial acts and records, including tamper-evident seals, digital audit trails, and identity proofing. Look for providers that provide platform-level security, including infrastructure, operations, and applications, as well as encrypted transmission and storage of journal entries and audiovisual recordings.
A reliable RON solution should also allow Notaries to connect with a live person for technical support. For example, some ask prospective RON providers whether tech support is available 24/7. They also check where the company is located, as this can affect support availability. For example, some RON providers only offer support during business hours in the time zone where they’re based. This can be a problem for Notaries who work night shifts.
Online notarization, a traditionally in-person process, has transformed digitally thanks to remote online notary (RON) technology. Over 35 states have permanent RON laws, while many others passed executive orders or emergency legislation during the COVID-19 pandemic to allow RON.
Choosing the right RON service provider requires looking for one that offers reliable identification verification, tamper-evident technology, and intensive notary training programs. In addition, look for a company that uses database-driven authentication technologies to make the process easier, faster, and more fraud-resistant.
The RON platform you choose should also be state-compliant. This means a solution that utilizes encryption and audio-visual technology that meets all required standards for virtual notarizations. Depending on your state’s law, this may include simultaneous two-way communication between the notary public and the document signers. This will also verify that the e-notary complies with the personal appearance principle set forth by your state’s law. Moreover, it should offer a dynamic form of identity proofing, like knowledge-based authentication.
If you want to ensure your online notary business can grow, choose a platform offering competitive pricing options. Some RON platforms charge notaries for each signer they connect with, while others have flat rates.
Many RON providers offer free or low-cost subscriptions, including perks like document storage. Other perks include identity-proofing protocols, a notary log, and a mobile app allowing signers to interact remotely with your notary.
Confirming that the solution meets all state requirements is essential when choosing a RON platform. For example, if you’re a notary, ensuring that your chosen platform is certified is critical. A reputable provider will also align their people, processes, and technology to deliver the highest security, privacy, and validity. This includes a tamper-evident seal and an electronic audit trail that documents the notarization. In addition, it should provide secure transmission and storage of journal and audio-visual recordings.
A reputable remote online notary service provider should offer a reliable platform. This includes a system capable of performing background checks on signers and storing downloadable sessions for ten years or more. They should also be certified and have a robust customer support department that answers questions quickly.
In addition to a robust set of security features (credential analysis and identity proofing), One of the oldest legal RON platforms and offers a variety of pricing options, including per notarization fees, monthly subscriptions, and bulk pricing for businesses and title agencies. They are available in 35 states.
A newer RON provider with a modern user interface and a solid reputation in the industry. They are a good option for organizations heavily involved in mortgages and title insurance because they integrate with the software used to process loans and titles. They are available in 25 states.